On August 31, 2023, the City of Malabon University conducted an information session at CMU Hall led by Prof. Jeffrey T. Benesisto, Director of the Quality Assurance and Internal Audit Office and Executive Assistant to the University President. This gathering was a commitment to elevating the standards of customer service excellence at the university.
Dedicated to the relentless pursuit of excellence, this gathering emphasized that quality customer service is more than just a catchphrase; it’s the cornerstone of our institution’s mission. It involves providing efficient, fast, and friendly service to our dear students and other stakeholders.
With unwavering dedication, every administrator and personnel of the university has pledged to uphold these principles to continue delivering a quality service that transcends expectations, fostering an environment where our students can thrive and excel.
Together, we strive to exceed expectations, making every interaction a memorable and positive experience.